Merchant Online Reporting Login
Access financial reports, customize your profile and perform other administrative functions 24 x 7.
Online Reporting with Merchant Connect - Benefits at a Glance
https://www.MerchantConnect.com
VirtualTerminal / Converge Login
Virtual merchant clients login here to turn your web-enabled computer into a cost effective payment terminal.
https://www.myVirtualMerchant.com
New Merchant Activation
Merchants wishing to activate their new terminal or software based product should call 866-451-4007 - training will be provided at that time. Please have your merchant account number available for expedited service.
Toll Free Technical Support
Merchants experiencing any technical or account related issues can contact our 24 x 7
Customer Support desk for assistance at 866-310-3345. Please have your merchant account number available for expedited service.
For software based product (eg. VirtualMerchant/Converge) technical support contact our 24 x 7 Customer Support desk for assistance at 800-377-3962. Please have your merchant account number available for expedited service.
Email Based Technical Support
Merchants can email their support issues to customerservice@merchantconnect.com.